Why is my VELOWAVE electric bike not charging?

If your VELOWAVE electric bike isn't charging, it could be due to several issues. First, check if the charger is properly connected to both the bike and the power outlet. Sometimes, a loose connection can prevent the battery from charging. Additionally, inspect the charger for any visible damage or wear, as this can also lead to charging problems.

Batteries can degrade over time or may not hold a charge if not used regularly. If your bike was stored for a long time, the battery might be completely drained and need replacement. Ensure the battery is securely seated in its compartment; a loose battery can cause charging failures.

For example, a user reported that their bike wouldn't charge after a long winter; they discovered that the battery terminals were slightly corroded. Regular maintenance helps prevent these issues.

Pro Tip: Always keep your bike charged and perform regular inspections on the charger for wear.

However, if the problem persists after trying these steps, consider consulting a professional or reaching out to VELOWAVE’s customer service for specialized assistance.