Why is my TotGuard bike not charging?

If your TotGuard bike is not charging, it's likely due to an issue with the battery or the charger. Electric bikes rely heavily on their battery, and if there’s any damage or malfunction, it can prevent proper charging. First, check if the charger is functioning by testing it with another outlet. If the charger works, inspect the battery connections for any dirt or corrosion. Additionally, ensure that the battery is seated properly in its compartment.

Sometimes, a dead battery can also be the culprit. If it hasn’t been charged in a while, it may require a longer charging time to rejuvenate. In some cases, the battery management system (BMS) can malfunction, preventing charging as a safety measure.

For instance, if you frequently ride on rough terrain, vibrations could have loosened the connections. If the bike hasn’t been used for several months, the battery might simply need recalibrating.

PRO TIP: Regularly clean the battery terminals and connections to avoid build-up that can interfere with charging.

CONSIDERATION: If these steps do not resolve the issue, it might be time to consult a professional or the manufacturer, especially if the bike is still under warranty.