Why does my scooter stop suddenly while riding?

If your Razor EcoSmart Metro HD stops suddenly while riding, it could be due to a loss of power or a malfunctioning component. Sudden stops can be alarming and are often caused by issues such as battery failure, loose connections, or overheating. Many users have reported that their scooters stopped unexpectedly after the battery was depleted or if the scooter was overloaded. For example, if you’ve exceeded the weight limit, the scooter might shut off to protect itself. PRO TIP: Always monitor your battery level and ensure you are within the weight limit while riding. However, if the problem persists despite these checks, it may warrant professional repair or inspection.