Why is my Jasion EB7 2.0 not charging?

If your Jasion EB7 2.0 isn't charging, it could be due to several reasons. The most common issue is a faulty charger or battery connection. First, check if the charger is plugged in properly and that there’s a power source available. If the connections are good, the battery may be dead or damaged, requiring a battery replacement or repair. Sometimes, the battery management system may prevent charging if it detects irregularities, which is a safety feature. For example, if the bike has been stored in extreme temperatures, this could affect battery performance.

A pro tip is to regularly inspect the battery connections for dirt or corrosion, which can impede charging. Make sure to clean the connections gently with a soft cloth. If your bike doesn’t charge after these checks, it may require professional servicing.

However, if you're consistently having charging issues and the bike is still under warranty, consider contacting Jasion support for possible coverage.