Why is my DREAME X50 not charging?

If your DREAME X50 Ultra is not charging, it could be due to several reasons, such as misalignment on the dock, a dirty charging pad, or a malfunctioning battery. First, ensure that the robot is correctly aligned with the charging dock's contacts. Cleaning the dock area can also resolve charging issues. Users have reported that addressing these simple factors often restores function. For example, if the robot is on an uneven surface, it may not dock properly. A pro tip is to regularly check and clean the charging contacts to ensure optimal performance. However, if these steps do not resolve the issue, the battery may need professional inspection.