What do I do if DREAME X50 gets stuck?

If your DREAME X50 Ultra gets stuck, first remove any obstacles blocking its path and then manually place the robot on a flat surface. The robot may get stuck on loose cords, thick rugs, or edges of carpets. This is common, especially in homes with pets or cluttered spaces. Users often find that keeping the robot's path clear significantly reduces such issues. For instance, checking the robot’s surroundings before starting a cleaning cycle can help prevent it from encountering obstacles. A pro tip is to utilize the app to set up virtual no-go zones to keep the robot away from tricky areas. However, if your home has numerous tight spaces, this model may need more manual intervention.